When you need to find a plumber in Ottawa, or wherever you may be in the world, you need to make sure that you are hiring someone you can trust. The plumbing of your home is essential, after all. So you don’t want to use just anyone. Knowing the right questions to ask an Ottawa plumber will give you a good idea about what kind of service they will provide.
Here are 5 questions to help you find the right plumber for your problem.
Are You Licensed?
This is the most important question to ask. You never want to forget about this question, because without proper license, you are put at risk. Plumbers don’t have to be licensed, and it isn’t against the law to hire an unlicensed plumber. However, if something happens on the job, you could wind up dealing with the penalties. Plus, should a licensed plumber do an unacceptable job, you receive quality assurance from the governing body, whereas an unlicensed plumber doesn’t have a higher authority to answer to.
Do You Have an Hourly or Flat Rate?
Relevant: How Much Does A Plumber Cost?
Many professional plumbers use one of two pricing models. Some may use both. When you receive an estimate, you should clarify whether the job is going to be charged via hourly or flat rate. Most people prefer a flat rate, since that gives you clear insight about what the cost will most likely be. The problem with an hourly rate is that if the job takes a long time to complete, regardless of its complexity, the cost will inevitably go up. Make sure you know what to expect when signing the contract.
Do You Provide Warranties?
Another reason to understand everything completely before signing the contract is warranties and guarantees. You need to know what the plumber does to insure the quality of work done. Some plumbers will promise to return within several months to a year for free to inspect their work and make sure there are no problems. Others only offer warranties on certain projects or fixtures. Discuss the guarantee and warranty. Receive the terms and conditions in writing. You also want to make sure the plumber is insured.
How Much Experience Do You Have?
While inexperienced plumbers can do an excellent job, the best plumbers are the ones who have been in the trade for a number of years and understand the different kinds of problems that are likely to occur. Plumbers who have been in business for a long time will also have a large base of clients who repeatedly call upon them for assistance. This gives you some peace of mind.
Can You Provide References or Testimonials?
Similar to above, you want to find a respectable and reputable plumbers whose customers have no problem with giving them a positive review or testimonial. Be sure to check out rating sites or even their own website for reviews. Look at both the low scores and high scores. See how the company deals with criticism. See how they take compliments. Also, look for repeated statements from previous customers about things like pricing, transparency and honesty, punctuality, and so on. These 5 questions can help you find reputable Ottawa plumbers who provide the plumbing service you need. Keep these questions in the back of your mind when you call for an estimate. Once you have found someone with a great rate and experience, your plumbing issue will be resolved in no time.